Terms of Use

1. Acceptance of Terms

By accessing and using qilurex's website and consultation services, you agree to be bound by these Terms of Use and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing this site and our services. These terms are governed by Romanian law and European Union regulations.

⚠️ Critical Health Disclaimer

OsteoFlexa is NOT a medicinal product. Our consultation services are strictly educational and informational in nature. We DO NOT provide medical advice, diagnosis, or treatment. Our services are designed to complement, not replace, professional medical care.

• Always consult qualified healthcare professionals for medical concerns
• Do not delay or avoid seeking medical treatment based on our consultations
• Individual results may vary significantly
• Our supplements have not been evaluated by Romanian health authorities for medical treatment

2. Service Description

qilurex provides educational consultation services focused on joint wellness and lifestyle factors that may support overall joint health. Our services include:

• Educational consultations about natural approaches to joint wellness
• Information about lifestyle factors that may influence joint comfort
• Guidance on the traditional uses of natural ingredients found in OsteoFlexa
• Personalized wellness recommendations based on individual goals and preferences

3. Eligibility and User Responsibilities

To use our services, you must:

Age Requirements

• Be at least 18 years of age
• Have legal capacity to enter into agreements
• Represent yourself truthfully in consultations

Health Responsibilities

• Consult healthcare professionals for medical issues
• Provide accurate information during consultations
• Understand the educational nature of our services

4. Medical and Health Disclaimers

No Medical Advice

Nothing provided through our consultation services constitutes medical advice, diagnosis, or treatment. We are not licensed healthcare providers, and our consultations are purely educational. All health-related decisions should be made in consultation with qualified medical professionals.

Supplement Information

Information about OsteoFlexa and its ingredients is provided for educational purposes only. The product has not been evaluated by the Romanian National Agency for Medicines and Medical Devices (ANMDMR) or other health authorities for the treatment, cure, or prevention of any disease or medical condition.

Individual Results Disclaimer

Individual results from our consultation services and any lifestyle recommendations may vary significantly. Factors such as age, health status, lifestyle, genetics, and adherence to recommendations can all influence outcomes. We make no guarantees about specific results or timeframes.

5. Prohibited Uses

You may not use our website or services:

• For any unlawful purpose or to solicit unlawful activity
• To violate any Romanian, EU, or international law or regulation
• To transmit malicious code, viruses, or other harmful materials
• To harass, abuse, or harm our consultants or other users
• To impersonate any person or entity or misrepresent your identity
• To collect personal information about other users without consent
• To use our services as a substitute for professional medical care
• To seek emergency medical assistance through our consultation services

6. Intellectual Property Rights

All content on this website, including but not limited to text, graphics, logos, images, audio clips, digital downloads, data compilations, and software, is the property of qilurex or its content suppliers and is protected by Romanian and international copyright laws. The compilation of all content on this site is our exclusive property and is protected by Romanian and international copyright laws.

7. Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy, which also governs your use of our website and services, to understand our practices regarding the collection, use, and disclosure of your personal information in compliance with Romanian Law 190/2018 and the EU General Data Protection Regulation.

8. Limitation of Liability

To the maximum extent permitted by Romanian and EU law, qilurex shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages, including but not limited to:

• Personal injury or property damage arising from your use of our services
• Any health outcomes related to following our educational recommendations
• Loss of profits, data, use, goodwill, or other intangible losses
• Any errors or omissions in any content or information
• Temporary unavailability of our website or services

This limitation applies whether the alleged liability is based on contract, tort, negligence, strict liability, or any other basis, even if we have been advised of the possibility of such damage.

9. Indemnification

You agree to defend, indemnify, and hold harmless qilurex and its officers, directors, employees, agents, and consultants from and against any and all claims, damages, obligations, losses, liabilities, costs, debts, and expenses (including but not limited to attorney's fees) arising from your use of and access to our website and services, your violation of any term of these Terms of Use, or your violation of any third party right, including without limitation any copyright, property, or privacy right.

10. Termination

We may terminate or suspend your access immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms of Use. Upon termination, your right to use our services will cease immediately. The provisions that by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

11. Governing Law and Jurisdiction

These Terms of Use and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of Romania and the European Union. Any legal action or proceeding arising under these Terms of Use will be brought exclusively in the courts of Romania, and the parties hereby consent to personal jurisdiction and venue therein.

12. Consumer Protection Rights

In accordance with Romanian consumer protection law and EU Directive 2011/83/EU, you have certain rights when using our consultation services:

Right to Information

Clear information about our services, pricing, and consultation process before booking

Right to Withdraw

Cancel consultation bookings within 14 days (before service delivery begins)

Right to Complain

File complaints with Romanian consumer protection authorities if needed

Right to Remedies

Access to alternative dispute resolution mechanisms as provided by EU law

13. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms of Use at any time. If a revision is material, we will try to provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our services after those revisions become effective, you agree to be bound by the revised terms.

14. Contact Information

If you have any questions about these Terms of Use, please contact us through our consultation booking system. For consumer protection inquiries in Romania, you may also contact:

Romanian National Authority for Consumer Protection (ANPC)

• Website: www.anpc.ro
• Address: B-dul Aviatorilor nr. 72, Sector 1, Bucharest, Romania
• Consumer Helpline: 0801 080 180 (free from landlines)
• Email: [email protected]